Collaborative process and dialogue among Owner, A/E’s, and Contractors drive significantly improved outcomes. This can consistently be achieve through the us of LEAN Construction Deliver Methods, such as OpenJOC(TM) Job Order Contracting.
The value of the OpenJOC framework is its ability to provide a systematic approach of eliminating waste so every step adds value for the client and mutual benefit to all participants. It integrates all parties who contribute to the overall customer value into a seamless integrated process.
The first step in the process is to define value from the customer perspective. This is then enable via a consistent process flow that embeds core LEAN principles. The end result is to produce only what the customer has ordered.
Financial transparency is also required. This is provided via a locally researched detailed line item unit price book.
Front-loading knowledge sharing is also fundamental, and is accomplished by the owner preparing an initial scope of work and then scheduling a joint site visit the the contractor.
LEAN is customer-focused and outcome-focused. It is also knowledge-driven as is draws upon and integrated the knowledge and innovation from all participants and stakeholders – facilities management, procurement, building users, builders, A/E’s …
It is also a dynamic and continuous activity. Participants pursues\ on-going systemic as well as incremental improvement.
Flexibility and responsiveness are standard components as are mutual trust and respect and share risk/reward. Trust-based relationship and mutual commitments and
obligations, internally and externally with suppliers are the norm versus the exception.
Here are just a few elements of OpenJOC LEAN Job Order Contracting that drive consistently improved outcomes:
1. Defined roles, responsibilities, processes, boundaries, reports, information, processes…
2. Common Date Environment, including a locally researched unit price book
3. Ongoing audits and use of key performance indicators (KPIs)
4. Required collaboration
5. Required initial and ongoing training
6. Continuous improvement
7. Best value procurement
8. Global oversight with local decision-making
9. Long-term relationships built upon mutual respect and shared risk/reward…
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Four BT, LLC – Enhancing Job Order Contracting and LEAN construction delivery knowledge and performance through innovative ideas and sustainable management practices.