Building Trust & Connection are CRITICAL to improving Facilities Management Outcomes

Improving facilities management outcomes requires building trust & connection.

Real property owners and FMers must become trusted partners with service providers (architects, engineers, and builders) and their building user customers.

This requires solid leadership both internally and externally with a focus upon long-term, relationship and mutually beneficial outcomes.

While many, if not most organizations may claim these as current practices, their current processes, and workflows prove otherwise.

Repair, renovation, maintenance and new build planning, procurement, and project delivery professionals and associated processes operate independently. This is further complicated by the fact that service partners also generally operate in silos, each with its own goals and information environments.

An integrated approach, with all parties focusing upon shared best value outcomes, is a sustainable and advantageous environment for everyone.

All the tools and support services are readily available to enable LEAN facilities/built environment life-cycle management. The real barriers are lack of leadership and enablement.

Anyone ready to change…. Let’s talk.

 

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Improving facilities management outcomes