The characteristics of strategic collaboration and efficient construction project delivery are discussed below.
Organizations that provide leadership and commitment to collaborative environments are rare. Those that do share the following characteristics which are present from original signing of a multi-party agreement, through implementation and ongoing management (Crowley & Karim, 1995; CII, 1989). Communication and knowledge exchanges and growth are enabled by an underlying common programmatic process for every project and activity that eases knowledge transfers and is dependent upon strength of relationships between individuals and the type of knowledge exchanged (Reagans & McEvily, 2003; Hansen, 1999).
- Mutual trust and respect
- Shared vision
- Long-term commitment
- Dedication to common goals
- Clear direction responsibilities and line of authority for team members
- Common data environment (glossary of terms and definitions, locally researched detailed unit price cost data)
- Mandatory early and ongoing collaboration for each project
- Integrated planning, procurement, and project delivery processes and team
- Shared boundaries
- Global oversight with localized decision-making
- Quantitative metrics and continuous monitoring
- Performance-centric reward system
- Initial and ongoing training for all participants and stakeholders
- Interorganizational and intraorganizational information sharing on an early and ongoing basis
- Focus upon mutually beneficial outcomes
The benefits of strategic collaboration vs. traditional construction planning, procurement, and project delivery are well documented and partially listed below (Chan et al., 2004; Black et al., 2000; Grajek et al., 2000; Gransberg et al., 1999).
- Lower project related cost growth
- Projects completed at or under budgeted cost
- Reduced project related cost growth per change order
- Shorter construction schedules than planned
- Zero costs associated with disputes and claims
- Fewer disputes and claims
- Increased quality satisfaction
- Increased satisfaction in working relationships
All the tools and support services are readily available to enable strategic collaboration and efficient delivery of any type or size of repair, renovation, maintenance, or new build activity. The only true barrier is owner leadership and commitment.
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