The single most important thing you can do to improve construction productivity, quality, and satisfaction is to focus upon LEAN collaborative construction delivery methods.
It is the construction delivery method that defines relationships, responsibilities, levels of risk, deliverables, timelines, techniques, reporting requirements, and ultimately project success.
Great teams and long term relationships don’t just happen, they are built. They are formed upon a foundation of mutual trust, transparency, communication, collaboration, and shared risk/reward.
The path toward achievement of best outcomes in terms of quality, productivity, and satisfaction is paved with LEAN best management practices. The Toyota Production System (TPS) is perhaps the best documented LEAN process, though it all began with Henry Ford. It has now moved into virtually every industry sector.
In construction, LEAN takes the form of Integrated Project Delivery (IPD) for major new construction, and Job Order Contracting (JOC) for renovation, repair, and minor new construction.
If, as an real property Owner, a Contractor, Sub, or AE… your goal is a greater percentage (90%+) of QUALITY construction projects delivered ON-TIME and ON-BUDGET and to EVERYONE”S SATISFACTION …. LEAN is the path to success.
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