Leadership must be supportive and directly involved. LACK OF LEADERSHIP has led to rampant waste endemic to the AECOO sector (architecture, engineering, construction, owner, operator).
The FACT that real property owners have not taken responsibility for the DEVELOPMENT of their staff and external service providers has proven an impenetrable barrier to measurable improvement in economic and environmental outcomes.
LEADERS must ENABLE people doing the work to leverage their expertise to contribute to problem solving and continuously improve daily activities and processes.
It’s CRITCAL for people and organizations to understand that robust, integrated planning, procurement, and project delivery, so necessary for facilities management is not a project centric approach. Measurable improvement requires a fundamental change in thinking and interacting with others daily. LEADERS must ENABLE people doing the work to leverage their expertise to contribute to problem solving and continuously improve daily activities and processes.