Improving Facilities Project Outcomes, whether, repair, renovation, maintenance, or new build, isn’t difficult.
It does, however, require relationships that lead to long-term mutual benefit are formed by internal and external teams who might otherwise be competitors fighting head-to- head, the later causing the traditional fragmentation and major obstacles to efficient project delivery.
Focus upon PEOPLE, PROCESS, INFORMATION, and TECHNOLOGY, and in that order, is the starting point.
A failure in the management process is the cause of most cost overruns, time delays, poor quality, or poor levels of satisfaction. The process of project participant education and selection, both internal and external is the first mandatory step towards measurably improving outcomes.
Managing risk involves the creation of internal and external teams and robust processes.
Developing and adherence to a relationship-based context is a primary step. This involves initial and ongoing training of all participants and stakeholders relative to;
1. attitudes and behaviors,
2. roles, roles, responsibilities, deliverables,
3. detailed scope of work development, inclusive of objective, line items construction tasks and associated local market labor, material, and equipment costs,
4. leveraging the experience of those doing the work initial project definition and problem solving,
5. benefit of long-term focus upon mutually beneficial outcomes.
Developing cross-team relationships (procurement, design-builders, facilities management….), both internal and external to the organization is the only proven pathway towards improving facilities project outcomes.
via Four BT, LLC (4BT) www.4bt.us