IPD LEAN Construction JOB ORDER CONTRACTING – all are interrelated and all can lead to measurably improved outcomes for all participants.
IPD – Integrated Project Delivery – Collaborative process that harnesses the talents and insights of all participants to optimize project results, increase value to the owner, reduce waste, and maximize efficiency through all phases of design and construction.
LEAN CONSTRUCTION – A way to design production systems to minimize waste of materials, time, and effort in order to generate the maximum possible amount of value.
JOC – Job Order Contracting – IPD specifically for renovation, repair, and minor new construction projects.
IPD LEAN Construction JOB ORDER CONTRACTING – PRACTICES
Ground Rules for Effective Communications
No Animosity – Free & Open Communications (Keep it Professional)
Respectful – Level of Trust / Build-up Relationships
No Interruptions – One at a time
No Bad Ideas
Don’t Force a Situation / Response (Take time to correct issues)
Focus on Solutions / Goals – Not Blame
Be Accurate / Truthful
Remember – We’re One Team (Support each other / We have the same goals)
Listening vs. Talking
Listening before Speaking
Improving Communications
Listen carefully & help others do the same
Invite others to restate what they heard the other person say
Reflect back your understanding of content, feelings & meaning
Dialog is seeking understanding; not agreement
Use non-verbal communications to set a positive tone
No “end arounds”
CONFLICT RESOLUTION
Team Goals and Objectives: All project team members working cooperatively in an
atmosphere of mutual trust, respect and understanding, to anticipate and streamline resolution
to problems. Core to this focus is identifying problems early by getting information from all
involved, conducting team problem solving, giving clear and direct communications and
providing timely resolution of issues.
OWNER RESPONSIBILITIES
OWNER’S AUTHORIZED REPRESENTATIVE (LA) AND KEY STAFF
1. Coordinates necessary contacts with internal and external staff and team members, consultants, and community resources to ensure design and development review of the construction project.
2. Attends regular meetings on planning, maintains a record and observation of processes, and assists the team in ordering, storage, and placement of new materials and equipment as required. Serves as the central liaison between the building users, contractors, and all team members.
3. Represents the Owner and building users in meetings and public forums with affected and interested municipalities, community groups, businesses, individuals, regulatory personnel, and
legislators. Assists in the development of printed materials and other types of
information for presentation to various stakeholders. Makes oral presentations
covering a wide variety of project-related topics. Identifies and provides consultation
to staff, contractors, or volunteers, instructing on departmental regulations,
standards, and operating policies. Participates in all assigned/required training as needed.
4. Represents Owner in meetings with affected and interested stakeholders concerning
construction and operation issues and responds to questions from others
that arise during the course of construction.
5. Creation and assured compliance with roles and responsibility matrix.
Core Practices – IPD LEAN Construction JOB ORDER CONTRACTING
- Reward desired behaviors
- Alignment of risk and reward with a party’s ability to control risk
- Creating a culture of partnership among stakeholders
- Creating an open information environment
- Integrating operating, design and construction knowledge through broad based team meeting
- Reducing redundant efforts, conflicts
- Improving means and methods
- Modeling enterprise operations at the start, and behavior after occupancy
- Mutually promote the success and benefit of the project and abide by the consensus decisions made by the Core Team composed of one leader from entity/area of competence.
- Use detailed JOC Operations Manual/JOC Execution Guide to promote high performance with mutual benefit in the quality and efficiency of the process and outcome
IPD LEAN Construction JOB ORDER CONTRACTING
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