Job Order Contract Performance Measurement is required in order to achieve best value and in order for public sector administrators to meet their fiduciary responsibilities. Unfortunately, JOC Program performance measurement is severely lacking. Instead, JOC is being treated as a commodity and used primarily to speed procurement.
In order for a JOC Program to provide its full potential, provide significant benefits, and also be in compliance with applicable statutes, independent third-party audits and continuous performance measurement are needed.
Public sector owner Leadership, Policies and Strategies, People, Process, Information, and Technology are core considerations when developing key performance indicators (KPIs). KPIs should monitor financial perspectives, internal process perspectives, and client/end-user perspectives.
Learn more about JOC, and how to stop all those underperforming repair, renovation, and new builds…
