Roles and responsibilities of a job order contracting program manager are both diverse and key to overall success.
Job Order Contracting Program Manager
Let’s take a look at the roles and responsibilities of a job order contracting program manager. First, and foremost, the JOC Program Manager should be an employee of the real property owner and directly involved in both the strategic and day-to-day operations of the JOC Program. Job Order Contracting is a multiple party, collaborative win-win agreement between a real property owner and the service provider(s), as such JOC Program management should not be outsourced to a third party, such as JOC consultant.
Based upon the type and location of the organization, the JOC Program Manager must assure that the JOC Program is in full compliance statues/regulations/laws pertaining to the acquisition and use of capital funds for a facility and/or physical infrastructure renovation, repair, maintenance, and/or minor new construction.
Qualifications, Roles and Responsibilities of a Job Order Contracting Program Manager – Sample Listing
- Knowledge of the construction management industry and life-cycle management of the built environment including but not limited to, contract and information management, quality control, cost control, and schedule control.
- Monitor, review, approves all forms and reports associated with the Job Order Contracting workflow.
- Represent the best interests of Real Property Owner is all matters relating to the JOC Program and associated JOC Projects, while doing so in collaborative and transparent manner with all service providers and associated internal and external personnel/stakeholders.
- Participate in on-site inspections, budget/cost estimate development and/or reviews, monitor all stages/phases of the Job Order Contracting process/workflow.
- Review and assure that cost data, specifications, documents, tools and procedures are timely and appropriate.
- Participate in the review and close-out of all Job Order Contracting task orders / projects, and make recommendations on, and assist in any disputes claims/issues and close-out activities of the project.
- Review all JOC task order cost estimates, documents, packages for accuracy and compliance.
- Assure internal cost estimates are created when required and compared to JOC contractor estimates.
- Assure ongoing training for all JOC participants.
- Support JOC owner/JOC contractor negotiations between owner and contractors technical and procurement/purchasing teams.
- Monitor and report upon timeliness, quality, cost of all JOC projects.
- Make any necessary recommendations for alternative ways of accomplishing the JOC process / scope of work to achieve improved quality, cost reduction and schedule goals based upon establishments and review of key performance indicators (KPIs).
- Assure overall JOC Program compliance with respect to developing, preparing, publishing and evaluating request for proposals for JOC projects and all associated phases from initial conceptualization and acceptance/rejections through the warranty period.
- Assists owner and contractor JOC Project Managers as required, examples… preparing, organizing, maintaining, submitting, and tracking, summarizing and reporting all project documents and overall JOC Program operation.
- Assure full understanding of Job Order Contracting as a collaborative construction delivery method versus alternative delivery methods among all stakeholders-procurement, facilities management/DPW, contractors, building users, and oversight groups.
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