INTRODUCTION
LEAN JOC (Job Order Contracting) is a robust integrated project delivery process for repair, renovation, maintenance, sustainability, and “minor” new construction. A LEAN JOC implementation integrates People, Process, Information, and collaborative Technology to consistently yield quality projects on-time and on-budget. Planning, procurement, and project delivery are all included with the LEAN JOC framework.
Public and private sector real property owners and facilities management professionals can leverage LEAN JOC to achieve more efficient use of existing capital resources in a fully transparent and compliant planning and operating environment.
Unlike technology offerings such as IWMS and EAM the LEAN JOC framework provides robust processes and workflows as well as a common data environment (CDE) inclusive of objective, actionable, and granular construction cost information. LEAN JOC provides all the tools and support services to support the associated level of change management to move organizations away from traditional inefficient, antagonistic, and basically ‘ad hoc’ methods.
A PROGRAM STRATEGY
Built environment repair, renovation, maintenance, and new construction has traditional been viewed with a “project mentality”, with an undue emphasis upon ‘first costs”. Effective life-cycle total-cost-of-ownership asset management calls for a ‘program strategy’. The difference between the two is both amazingly simple, yet incredibly difficult to grasp for many. A well-programmed project is path to best value, meeting the needs of owner and all participants and stakeholders from both environmental and economic perspectives.
A Program Strategy involves participants and stakeholders earlier in the planning stages. The approach invests more resources earlier in the Project life-cycle. Work scope is developed and communicated is more detail and more effectively, resulting in the avoidance of traditionally prevalent delays, change orders, and associated skyrocketing costs.
A Program Strategy supports developing, managing, and building long-term relationships that exclusively focus upon best value outcomes for all participants and stakeholders. This approach requires owner leadership and competency from a global oversight perspective, while at the same time empowering and leveraging the expertise of on-site individuals actually doing the work.
As with any integrated project delivery environment, LEAN JOC supports and drives early and ongoing communication among all parties… owners, facilities management, architects, engineers, builders, and building users.
TOOLS AND SERVICES
All of the tools and services required to implement LEAN JOC are readily available. It is not simply a LEAN “philosophy”, but a robust operating environment. Initial and ongoing training for all participants is a mandatory component of LEAN JOC components.
As the shift to a LEAN operating environment takes time, training incorporates a phased approach designed to support gradual adoption and improvement. This includes basic introductions to LEAN collaborative environments and associated JOC concepts, strategies, tactics, and tools for managing the planning, procurement, and delivery of repair, renovation, and new construction services. All of which support requisite physical and functional requirements as establish by the real property owner.
In addition to training, a suite owner-specific tools and services to support a LEAN JOC Program include:
- A common data environment (CDE) – A glossary of clearly defined, common defined terms and definitions written in plain English. A detailed and locally researched line item unit price book, organized by CSI Masterformat, inclusive of labor, crew, productivity, material, and equipment specificity as well as demolition line items and line item modifiers.
- A written Operations Manual / Execution Guide as part of a the associated multi-party contract, providing clear definition roles, responsibilities, data environment, and acceptable deliverables.
- Regular third-party, objective Program Audits
- Enabling collaborative technology embedding LEAN JOC process and providing: Program Management, Contract Management, Scope Management, Project Management, Proposal/Bid/Estimate Management, Work Order Management, Document Management, Work Flow Management, Authorization Management, Team Management, Building Management, Space Management, Component Management, Issues/Task Management, Phase Management, and BIM information Integration.
- Key performance indicators (KPIs)
via Four BT, LLC – www.4BT.us – Four BT, LLC (4BT) is the AEC industry’s innovative integrated project delivery, construction cost data, and SAAS technology provider. We help guide organizations to achieve accelerated improvement of their facilities repair, renovation, and construction outcomes through the development ofa culture centered upon delivering customer value, supported by proven LEAN processes, actionable data, enabling cloud technology, and ongoing training.