Mitigating Uncertainty in Facilities Repair, Renovation, Maintenance, and New Builds is a proven way to reduce waste and consistently deliver quality outcomes on time and on budget.
un·cer·tain·ty -a lack of conviction or knowledge especially about an outcome or result.
Current actionable information and integrated planning, procurement, and project delivery teams are required to mitigate uncertainty. An objective, introspective look at your organization will more than likely result in a clear need for fundamental change and change management.
A robust programmatic process applied to all projects by internal and external teams resolves the following issues endemic to traditional facilities management organizations.
- Incomplete, outdated, poorly organized, or improperly communicated information
- Team members not informed on an early and ongoing basis
- Poor team relationships
- Failure to leverage the knowledge of those doing the work
- Conflicting/competing demands or agendas
- Lack of compliance and/or oversight
- Inadequate or untimely decision-making
- Poorly defined/communicated scope of work
Solution
A robust programmatic process applied to all projects by all internal and external planning, procurement, and project delivery team members produces a 30%-40% reduction in waste (due to inadequate cost visibility/management, rework/change orders).
A shift in focus from perceived “technology solutions” to a foundational change in day-to-day activities and relationships.
Fully transparent cost and scope of work definition supported by a granular, current, locally researched detailed unit price book, organized using a standard information architecture (i.e. CSI Masterfomat).
Requirements:
- Owner leadership, commitment, and competency
- Primary focus upon People, then Process, then Information, then Enabling Technology (will embedded Process)
- Common data environment (CDE) – Common, shard glossary of terms and definitions, inclusive of a detailed, current, and objective locally researched unit price cost database with full labor, material, equipment, and productivity transparency.
- Mandatory initial and ongoing training for all participants
- Quantitative metrics
- A written Operations Manual/Execution Guide as a component of a long-term multi-party contract
- Mutual objective of best value, mutually beneficial outcomes
- Enabling technology that embeds and support robust process
