Prioritizing Job Order Contract Task Orders is a key part of providing efficient facilities management services on an ongoing basis.
Job Order Contracting provides the ability to deliver over 90% of renovation, repair, and minor new construction project projects on-time, on-budget, and to the satisfaction of all participants. That fact aside, there is never enough money in the budget to fulfill all requirements.
Does your organization have a process in place for prioritizing job order contract task orders?
There are several items to consider in this regard. First, is the methods being used to manage your real property portfolio. It’s likely you have a mix of planned, preventative, and reactive strategies in place based upon your budget, mix of facilities, and other factors.
Your plan also includes various types of inspections, visual and other, with multiple items/units of detail/measure… paint condition, chalking, water/gas leaks, window casings, concrete cracking, etc.
All of the above, then fit into a priority listing and/or matrix, such as the following…
In Good Condition (Good = ok for now)
Functional with warning (Failure Predicted = pay attention, but not a critical system/location)
Schedule Work Order (Fix Needed = Something is amiss, and should be scheduled for repair based upon established criteria)
Urgent Work Order (Emergency Fix Needed = Must be done asap and/or within a set period)
Priority #1 Immediate /Same Day Response (Emergency or Safety) – Direct health or safety impact and preventing the delivery of the core mission.
Priority #2 48 Hour Response (High) – If not attended to, possible direct health or safety impact or impact on the core
mission.
Priority #3 10 (x-day) Working Day Response (Medium) – No immediate health or safety impact but needs attention. Work needs to be
complete but no immediate impact on the core mission.
Priority #4 Date Sensitive Response (Scheduled) – Customer requested completion date. This work needs to be completed based on the date the customer is requesting in order to keep their operations functioning normally to achieve
the core mission.
Priority #5 90 Day Response (Low) – Requests that have an impact on aesthetics or minor impact on the function of
the building.
