A critical learning for any facilities management professional and real property owner is that RELATIONSHIPS drive Construction QUALITY improvement and COST REDUCTION.
Volumes have been written about the excessive waste and low productivity of the architecture, engineering, and construction sector. Unfortunately, most of the writings have not provided a solution.
Continuous and competent OWNER LEADERSHIP has been, and remains the barrier to measurable improvement of economic and environmental outcomes concerning facilities repair, renovation, maintenance and new construction.
Construction relationships drive quality improvement and reduction of underlying costs by taking out wastes and inefficiencies. It is the responsibility of real property owners to adopt and deploy proven Principles and Systems, that support a Culture of mutually beneficial, long-term partnering, both internal and external to the organization. Continuous and competent OWNER LEADERSHIP has been, and remains the barrier to measurable improvement of economic and environmental outcomes concerning facilities repair, renovation, maintenance and new construction.
Customer focus, system thinking, culture and people development, work flow management and performance measurement principles have proven to significantly improve outcomes.
Strategic and tactical alignment of planning, procurement, and project delivery can only be addressed via partnership-based relationships, systems, and contracts that focus upon continuous improvement and mutual benefit.
All the requisite tools, information environments, and support services are readily available for those owners ready to address positive, measurable improvement.
