The four primary failure points associated with facilities management and construction.
- Real property owner leadership, competency, accountability, and commitment – Owners pay the bills are utimately responsible for stewardship of the build environment.
- Robust process – Failure to integrate internal and external planning, procurement, and project delivery teams within a consistent, programmatic framework with associated workflows and supporting tools.
- Common data environment – A shared glossary of terms and definitions as well as granular task data organized using standard data architectures is needed to enable technical and financial communication and support collaboration.
- Proper leverage of technology – Technology should enable people and process and not dictate process. In short, technology should embed robust processes and support associated consistent, lower cost deployment, oversight, and continuous improvement.
via 4BT.US
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