The FOUR Primary Failure Points associated with Facilities Management and Construction.

FOUR Primary Failure Points associated with Facilities Management and Construction are Real property owner leadership, competency, accountability, and commitment
Robust process – Failure to integrate internal and external planning, procurement, and project delivery teams within a consistent, programmatic framework with associated workflows and supporting tools.
Common data environment – A shared glossary of terms and definitions as well as granular task data organized using standard data architectures is needed to enable technical and financial communication and support collaboration.  
Proper leverage of technology – Technology should enable people and process and not dictate process.  In short, technology should embed robust processes and support associated consistent, lower cost deployment, oversight, and continuous improvement.