Job Order Contracting, JOC, can deliver major benefits to public sector real property owners and their service providers… if deployed and managed property. Unfortunately, JOC is not well understood.
One of the most important things to know about JOC is that it is a Program and not a Project. The takeaway from this is that focus must be upon strategy, people, and process first, and overall improvement of outcomes for all participants and stakeholders. While there may be some additional upfront costs, and some projects may cost more than anticipated, the overall result of a properly instituted JOC Program will be improved quality and satisfaction, timely delivery, greater cost visibility, and overall cost savings.
Owner leadership is critical to JOC Program success. Owners need to be actively involved in the JOC Program and potentially alter the mindsets of internal and external teams. For example, traditional adversarial relationships between owners and contractors must be changed to collaborative win-win associations.
As an owner, leading your JOC Program, it is your role to cultivate pride, compassion, gratitude, perseverance, teamwork, and the ability for participants to engage in self-sacrifice to achieve overall better outcomes. Mutual respect is also a required teaming attribute. All of these and more, are components of open LEAN construction services procurement and project delivery methods.
The two best know LEAN procurement and projects delivery methods are Integrated Project Delivery, IPD for major new construction, and Job Order Contracting, JOC, for repair, renovation, maintenance, sustainability, and “minor” new construction. Both are also referred to as alternative construction delivery methods or alliance contracting.
Innovation and improved outcomes require a team effort. Teams with diverse backgrounds and capabilities must be brought together to efficiently solve problems. This necessitates a consistent level of cooperation that is simply not attainable via traditions construction delivery methods such as design-bid-build, low bid, or even design-build.
All the tools and services to support and open, LEAN Job Order Conrtract are readily available to any public sector real property owner.
Studies show the successful adoption of LEAN processes improve timeliness, satisfaction, and cost by 50% over more. Is your organization ready to build teams dedicated to improving outcomes?
Job Order Contacting is a Program
not a Project.